Refund policy
Return & Refund Policy – Packify
At Packify, customer satisfaction is our priority. Please read our policy carefully before making a purchase.
Returns
We accept returns within 7 days of delivery only under the following conditions:
- Item is damaged, defective, or incorrect
- Item must be unused and in original packaging
❌ We do not accept returns for:
- Used or damaged products by customer
- Change of mind after purchase
- Minor color/size variations
Refunds
- Refunds are processed only after product inspection
- Once approved, refunds will be issued within 5–7 business days
- Refund will be credited to your original payment method
Cancellation Policy
- Orders can be cancelled within 12 hours of placing the order
- After dispatch, cancellation is not allowed
Important Note
Packify reserves the right to reject returns/refunds if the request does not meet our policy conditions.